Privacy Policy

Last Updated: [08/11/2025]

1. Introduction

Ekathra Experiences (“we,” “our,” or “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, book our travel experiences, or communicate with us through any of our channels.

By using our website or services, you acknowledge and agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information from you:

a. Personal Information

  • Full name
  • Contact details (email address, phone number, postal address)
  • Date of birth and gender (if required for bookings or travel permits)
  • Passport or ID details (for travel documentation, if applicable)

b. Payment Information

  • Billing information
  • Transaction details (payment method, amount, date)

Note: We do not store your complete credit/debit card details. Payments are processed securely through authorized payment gateways.

c. Travel Preferences and Interests

  • Accommodation, dietary, and accessibility preferences
  • Experience choices or activity interests

d. Technical and Usage Data

  • IP address, browser type, operating system
  • Device information and website usage patterns
  • Cookies and analytics data (used to improve website performance)

3. How We Use Your Information

Your information may be used for the following purposes:

  • Processing bookings, payments, and reservations
  • Providing itineraries, confirmations, and trip updates
  • Communicating important service-related information
  • Customizing travel experiences based on your preferences
  • Sending updates, offers, or newsletters (only if you’ve opted in)
  • Improving website functionality and service quality
  • Fulfilling legal and regulatory obligations

4. Sharing and Disclosure of Information

We may share your information with:

  • Service Providers and Partners: Hotels, transportation providers, local guides, and community hosts to facilitate your travel arrangements.
  • Third-Party Platforms: Secure payment processors, email service providers, or analytics tools that help us operate efficiently.
  • Legal and Regulatory Authorities: Where disclosure is necessary to comply with law, enforce our policies, or protect rights and safety.

All third parties are required to maintain confidentiality and handle data in compliance with applicable privacy standards.

5. Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
Our website uses SSL encryption and secure servers, and access to personal information is restricted to authorized personnel only.

6. Data Retention

We retain personal data only as long as necessary for providing our services, fulfilling legal obligations, or resolving disputes. Once data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Depending on applicable law, you have the right to:

  • Access, correct, or update your personal information
  • Request deletion or restriction of your data
  • Withdraw consent for marketing communications
  • Obtain details on how your data is used

You can exercise these rights by contacting us at he***@****************es.com.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tools to enhance your browsing experience. These help us understand visitor behavior and improve website performance.
You may choose to disable cookies in your browser, though some features may not function as intended.

9. Website Content, Photos, and Copyright

All content on www.ekathraexperiences.com, including text, photographs, videos, audio, graphics, logos, designs, and other materials (“Content”), is the exclusive property of Ekathra Experiences unless otherwise stated.

  • Unauthorized copying, distribution, modification, reproduction, or commercial use of any content is strictly prohibited without prior written consent from Ekathra Experiences.
  • The photos and videos featured on the website are protected under applicable copyright and intellectual property laws (including the Indian Copyright Act, 1957).
  • You may view and share website content only for personal, non-commercial purposes, provided that such use does not alter or misrepresent the original material.
  • Any misuse of Ekathra’s content, including but not limited to unauthorized reproduction, download, or third-party use, may result in legal action.

10. Intellectual Property and Trademarks

All trademarks, logos, and brand names displayed on the website are the property of Ekathra Experiences or their respective owners. Use of these marks without permission is strictly prohibited.

11. Third-Party Links

Our website may include links to external websites for your convenience. We are not responsible for the privacy practices, content, or security of such third-party sites. We encourage users to review the privacy policies of any external site they visit.

12. Compliance and Regulations

Ekathra Experiences complies with relevant privacy and data protection regulations, including:

  • The Information Technology Act, 2000 and its associated rules (India)
  • The Digital Personal Data Protection Act, 2023 (DPDP Act)
  • General principles of GDPR (EU) for handling international visitors’ data

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations, technology, or legal requirements. Updated versions will be posted on our website with a revised “Last Updated” date.

14. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Ekathra Experiences
Email: he***@****************es.com
Website: https://www.ekathraexperiences.com

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